Technical Support Services

Find technical assistance at The University of Akron Wayne College Campus by visiting the Help Desk located in room A-120. You may also call the UA Wayne College Help Desk at 330-684-8953 or ext. 8953 on campus, email wctss@uakron.edu, or report problems using the smiley face icon on the desktop of any campus computers.

Helpful Links

Apps

• Brightspace Pulse
• MS Office 365
• UA Mobile
• Z-Alert

Passwords and MFA (multi-factor authentication)

• Changing Your UAnet Password
• Setup MFA On Your UA Account

Printing

• ZipPrint Setup For Windows Computers
• Installing MacOS Printer Drivers

Wi-Fi

• Windows 11 Wi-Fi Manual Setup
• Wi-Fi (Android and iOS)
• eduroam - ChromeOS Wi-Fi Setup

Classrooms

• Instructions for Technology Enhanced Classrooms
• List of Equipment Available for Request
• Classroom Equipment by Room Number (PDF)

Support

• Akron Support Desk
• Computer Solutions